Frequently Asked Questions
The Well is a psychiatric practice that provides mental health services across the lifespan to individuals ages 6 and up.
Generally, a person does not need a referral to be seen for mental health care. However, we recommend calling your insurance provider to be sure. If you are a cash pay patient, no referral is needed.
Absolutely! You are welcome to bring anyone who makes you feel safe and with who you feel comfortable sharing information about your life. Additionally, if you are unable to find childcare, you are welcome to bring children. Lack of childcare should not be a barrier to care.
Telehealth is not currently available, but is coming soon! Once available, Telehealth appointments may be an option if this service is appropriate.
Genesight genetic testing is a great tool, and is available through our clinic. The results do not tell us “which medication will work and which one won’t.” But, it can guide us in choosing the best dosing based on your metabolic functioning, or help us avoid medications that may cause more side effects. This test is a simple cheek swab in office. While genetic testing is not necessary for every patient, Genesight testing may be a good option for certain patients in our clinic.
Your safety is our highest priority. If you are in significant emotional distress, please reach out to one of the following resources:
1. If you are having a medical or mental health emergency, call 911.
2. Call or Text 988.
3. Chat Online at 988LifeLine.org.
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